Privacy Policy

1. Introduction

Welcome to Inkredo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered newsletter automation platform.

By using Inkredo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, password, and company name
• Contact Information: Email addresses and names of your newsletter subscribers
• Payment Information: Billing details processed through Stripe (we do not store credit card information)
• Domain Information: Custom sending domains and DNS records
• Content Data: Brand voice samples, newsletter content, and campaign details

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our platform
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking Technologies: Session data and preferences
• Email Analytics: Open rates, click rates, and engagement metrics

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our newsletter automation service
• To generate AI-powered content using your brand voice
• To send newsletters on your behalf to your subscriber lists
• To process payments and manage subscriptions
• To verify and configure custom sending domains
• To analyze and improve our service performance
• To communicate with you about updates, security alerts, and support
• To comply with legal obligations and prevent fraud
• To enforce our Terms of Service and protect our rights

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Google Gemini AI (for content generation)
• Perplexity AI (for research and news gathering)
• Firebase (for authentication and database services)
• Resend API (for email delivery)
• Stripe (for payment processing)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication through Firebase
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@inkredo.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Inkredo is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Inkredo, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@inkredo.com
Website: www.inkredo.com